Challenge

Saudi Arabia's rapid population growth has meant increased demand for fresh water, and the Saudi government is privatizing the municipal water networks and created the National Water Company (NWC) to gradually take over water and wastewater responsibilities from the Ministry of Water and Electricity. Two Build-Own-Operate PPP contracts worth more than $60 million each with private companies are proposed to manage Riyadh’s and Jeddah’s water networks. This management contract for Riyadh’s water and sanitation sector is the biggest of its type in the Middle East.

Solution

Working with executive management a business case and initial privatization plan was prepared for this initiative, from inception through project initiation, change management for asset, operational and support services. Enhance existing privatization strategies through an improvement programme. Improve the approach and commercial attractiveness of the next tranche of partnerships. Initiate a further 12 Customer Service improvement projects and 5 asset systems improvement projects to improve existing PPP operational contracts 

Result

A detailed strategic plan for creation of a new business unit for Treated Sewage Effluent was developed into detailed marketing and communications plans which the Business Units would then implement. Three separate projects were undertaken and completed to achieve this. Evaluation of the strategic yield and performance of the existing PPP contracts with identified improvements. Bidding and letting new tranche of incentivised partnerships